Terms of use

Conditions of use of the contents of this site.

All images and texts are exclusive property of the La Tazza d’oro srl; unauthorized utilization or reproduction is prohibited.

General conditions of sale

1. 1. SCOPE OF APPLICATION OF THE GENERAL CONDITIONS OF SALE
      1. All orders placed via the internet at La Tazza d’oro Srl are governed by these General Conditions of Sale formulated in accordance with the current legislation on remote contracts. By submitting an order, you declare that you have read, understood and accepted these General Conditions of Sale
      2. La Tazza d’oro Srl reserves the right to modify these General Conditions of Sale at any time by publishing a new version on this website. The applicable General Conditions of Sale are those in force at the time the order is placed.
   2. ORDERS
      1. By placing an order through this website, you undertake to purchase the products you have selected, in accordance with these General Conditions of Sale.
      2. The order will be filled out through the electronic shopping cart system on our site. To purchase you must be registered on the site.
      3. The order transmitted to this site does not constitute a binding obligation until the moment in which La Tazza d’oro Srl sends you confirmation by email.
      4. Orders that you send to La Tazza d’oro Srl through this site are subject to limitations in terms of minimum or maximum quantities.
      5. La Tazza d’oro Srl offers its products on this site within the limits of availability in stock.
   3. PAYMENTS
      1. Invoices are sent together with the goods.
      2. You can choose between three payment methods: by credit card, by cash on delivery (cash only) and by bank transfer in advance. For values ​​over 500 Euros the payment methods are: credit card or bank transfer in advance. For payment on delivery, an additional contribution of € 5.00 is required on the value of the order. Take care to prepare the exact amount to be given to te courier upon delivery. For payment by bank transfer in advance, you will find our bank details below:
         INTESA SAN PAOLO  – CAGLIARI
         IBAN IT65Z 030690 48600 69103601070
   4. PRODUCTS AND PRICES CATALOG
      1. The product catalog can be viewed online and is constantly updated; therefore the conditions of purchase of the single product are those at the time of the conclusion of the order and do not take into consideration any updates or offers that may occur subsequently.
      2. Product prices include VAT and are expressed in euros. Shipping costs are not included.
      3. Shipping costs are invoiced on the basis of the rates indicated on this site on the date you placed the order. These rates are defined according to the size of the order. For orders exceeding a total amount of 45€ for orders shipped on the Italian territory and 90€ to EU countries listed among the available options, shipments are free.
      4. La Tazza d’oro Srl reserves the right to change its prices and shipping costs at any time and to cancel an order in the event of an obvious error in the calculation system or in the data.
   5. SHIPMENTS
   1. All orders confirmed by La Tazza d’oro Srl will be delivered to the shipping address you specified when placing your order.
   2. The La Tazza d’oro Srl will do its utmost to guarantee shipping within 5 working days of receiving your order.
   6. VERIFICATION OF GOODS
   1. It is your responsibility to check the quantity and condition of the goods upon delivery.
   2. In the event that you find that the goods are damaged or do not comply with the quantities ordered, you must report this to the carrier and sign the delivery document with reserve as well as inform La Tazza d’oro within 7 days from delivery. In this case La Tazza d’oro Srl will, after checking, replace any missing or damaged goods, in accordance with your order.
   7. RIGHT OF WITHDRAWAL
   1. You will have the right to refuse ordered goods that do not conform to your expectations, by giving written notice by registered letter with acknowledgment of receipt, within 10 working days from receipt of the goods, to the following address: La Tazza d’oro Srl – Z.I. Macchiareddu, road 8 – 09010 Uta – Cagliari.
   2. La Tazza d’oro Srl will only accept returns of goods in good condition and in their original packaging, accompanied by the relative invoice.
   3. In the event that returns have been made in accordance with the above, La Tazza d’oro Srl will refund the price of the returned goods and the related shipping costs invoiced. The transport costs for the return of the goods are at your expense.
   8. WARRANTY ON THE ADESSO ESPRESSO MACHINES.
   1. The machines purchased through this site are guaranteed by the manufacturer in accordance with the laws in force. The warranty starts from the date of purchase of the machine, has a duration of two years, and is extended to all electrical and mechanical parts with the exception of those subject to wear and the presence of limescale.
   2. Warranty lapses if the machine is used with different capsules than those branded ADESSO ESPRESSO, tampered by unauthorized personnel or used incorrectly.
   3. The parts considered defective by the manufacturer at the time of manufacture will be replaced free of charge; the relative transport costs remain at your expense.
   9. TECHNICAL ASSISTANCE SERVICE
   1. For any questions or problems concerning the operation, maintenance or technical assistance of your machine, please contact La Tazza d’oro Srl by telephone at +39 070 240341.
   2. If the problem cannot be resolved by telephone, La Tazza d’oro Srl will offer you a number of convenient technical assistance alternatives.
   10. MAJOR FORCE
   • La Tazza d’oro Srl will make every effort to fulfill its obligations. However, La Tazza d’oro Srl cannot be held responsible for delays or non-delivery caused by circumstances beyond its control. Such circumstances include strikes, wars, natural disasters and any other event that makes the production, transport or delivery of the products impracticable.
   11. JURISDICTION AND COMPETENT COURT
   • For any dispute concerning the contract, the Cagliari court will have exclusive jurisdiction.